You may return most new, unused items within 30 days of delivery for a full refund.

To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.

Customized or personalized items are not eligible for return unless they arrive damaged or defective.

If you wish to exchange an item for a different size, color, or style, please contact us within 14 days of delivery.

Exchanges are subject to product availability.

To initiate an exchange, please follow the return process and place a new order separately.

Contact our customer service team at [your email] within the specified return/exchange period.

Provide your order number and reason for the return or exchange.

We will provide you with instructions and a return shipping label if applicable.

Pack the item securely and ship it back to us within 7 days of receiving the return authorization.

Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method.

Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

If your order arrives damaged or defective, please contact us immediately with photos of the issue.

We will arrange a replacement or refund at no additional cost.

Return shipping costs are the responsibility of the customer unless otherwise stated.

We recommend using a trackable shipping service for returns.

We reserve the right to refuse returns that do not meet the above criteria.

Customs duties, taxes, or import fees charged by your country are not refundable.

If a package is refused due to customs charges, shipping fees and duties will be deducted from your refund.